Safelink account canceled, Bought airtime through Tracphone

Safelink account canceled, Bought airtime through Tracphone

Postby theresap419 » Fri Oct 01, 2021 4:22 pm

My safelink account is showing canceled. I purchased airtime through website that let me purchase from Tracphone. The phone has not updated, not able to make or receive calls, or texts messages. Phone is not showing registered with a network when trying to make out going call. I need my phone to work since I purchased airtime last night.
Posts: 1
Joined: Fri Oct 01, 2021 4:16 pm

Re: Safelink account canceled, Bought airtime through Tracph

Postby TracFone - Maria » Fri Oct 01, 2021 7:06 pm

Hi theresap419. I'm TracFone - Maria. We're sorry to her what happened to your account especially to your phone. We understand how valuable to have a working phone during this time. Let us take a closer look into what is going on and ensure there is a resolution for you today. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
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Joined: Tue Jan 31, 2012 1:08 pm

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