Reuse an previous TracFone with a different number?

Reuse an previous TracFone with a different number?

Postby Wyldemann » Tue Sep 21, 2021 3:29 pm

I have a daughter who used a Galaxy J7 Crown, and she got a newer phone so the old one was inactivated. I got a newer phone and number and I am not happy with the phone, so I want to return it to the vendor and port my number to this older Galaxy my daughter vacated. I went through the transfer steps on the TracFone site and it says it was successful, may take a couple of hours or more to transfer.

Currently has been 4 hours and I am wondering if the SIM card is a problem. It is the one that came with the Galaxy J7 Crown and that my daughter used. Does that need to be replaced in order for this to work?
Wyldemann
 
Posts: 1
Joined: Tue Sep 21, 2021 3:11 pm

Re: Reuse an previous TracFone with a different number?

Postby Jude » Tue Sep 21, 2021 3:39 pm

Hi Wyldemann. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
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Joined: Tue Apr 12, 2011 12:24 pm


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