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Adding phone in another account to My Account

PostPosted: Fri Apr 30, 2021 5:52 pm
by lindasd1
Hi,
I need to help my elderly father monitor his Tracfone balances/renewal date. The phone is in his account. How do I also add it to my account so that I can get his balances?
Thanks.

Re: Adding phone in another account to My Account

PostPosted: Fri Apr 30, 2021 6:25 pm
by Jude
Hi lindasd1. My name is TracFone Jude. We will need to check the account first before we can add the phone to your account. You will need to also answer the security question before we can proceed. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.