Iphone Unlimited Talk and Text won't access Add-on Data

Iphone Unlimited Talk and Text won't access Add-on Data

Postby Morac » Sat Apr 17, 2021 1:22 pm

I have an iPhone on unlimited talk and text plan. That plan ran out of data so I added 1GB add-ons three times. The balance shows 2.97GB under Other Plan and 0GB under Unlimited Talk and Text Plan. I am unable to use cellular data. I have updated carrier settings. Still not able to use cellular data.

How do I get the phone to access the Other Plan data I purchased?
Morac
 
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Joined: Sat Apr 17, 2021 1:14 pm

Re: Iphone Unlimited Talk and Text won't access Add-on Data

Postby TracFone - Maria » Sat Apr 17, 2021 5:14 pm

Hi Morac. I'm TraFone - Maria. We sincerely apologize that you're unable to use your mobile data. We are here for you and we would love to help out! Let us take a closer look into what is going on and ensure there is a resolution for you today. To further assist, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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Joined: Tue Jan 31, 2012 1:08 pm


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