"Only 3 Days Left To Refill!" Email

"Only 3 Days Left To Refill!" Email

Postby TedAndHisPhone » Sun Apr 11, 2021 6:13 pm

I refilled my Tracfone account on April 5.

Each day since then, I get an email from Tracfone with the subject line, "Only 3 Days Left To Refill!"

This is worrisome. It's like I'm living "Groundhog Day" here.

Is this a glitch going across all of Tracfone's customers? Or specific to my account? And if so, why?

Anyway, there ya go. That's the update from here.
Attachments
refill.jpg
The inside of the email, in part. It's like this lady is taunting me.
refill.jpg (84.04 KiB) Viewed 253 times
TedAndHisPhone
 
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Re: "Only 3 Days Left To Refill!" Email

Postby TracFone - Maria » Sun Apr 11, 2021 6:43 pm

Hi TedAndHisPhone. I'm TracFone - Maria. We sincerely apologize that you keep receiving that e-mail. There might be a system glitch on your account. Allow us to further check on it so we can make things right. To further assist, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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Re: "Only 3 Days Left To Refill!" Email

Postby Woz2000 » Tue Apr 13, 2021 8:01 am

I've been getting these too! Very annoying, but nothing to worry about as I've refilled and passed the old expiry with no adverse events.
Woz2000
 
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Re: "Only 3 Days Left To Refill!" Email

Postby Jude » Tue Apr 13, 2021 11:40 am

Hi Woz2000. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
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Joined: Tue Apr 12, 2011 12:24 pm


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