pay-per-call charges

pay-per-call charges

Postby om83345 » Tue Mar 23, 2021 12:56 pm

normally if one calls a 900 number "entertainment services" they are charged an extra fee by that company.

how is this managed with TracFone and Airtime plan? I want to buy a phone for a family member but do not want them to be able to add extra charges with these type of calls.
om83345
 
Posts: 3
Joined: Tue Mar 23, 2021 12:53 pm

Re: pay-per-call charges

Postby Jude » Tue Mar 23, 2021 1:09 pm

Hi om83345. My name is TracFone Jude. Please be advised that minutes will be deducted whenever you make a call including a 900 number. However, we can check on the extra charges that were made. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2590
Joined: Tue Apr 12, 2011 12:24 pm

Re: pay-per-call charges

Postby om83345 » Tue Mar 23, 2021 1:21 pm

i DO NOT have an account or a TracFone, i am thinking of buying on and want to understand how this type of billing is handled. you gave me a link to use for a chat regarding my account which i do not have.

are you a bot?
om83345
 
Posts: 3
Joined: Tue Mar 23, 2021 12:53 pm

Re: pay-per-call charges

Postby Jude » Tue Mar 23, 2021 1:38 pm

Hi om83345. My name is TracFone Jude. Thank you for considering TracFone Wireless to be your next service provider. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services.


1. You can purchase an airtime card on over 70,000 retail stores nationwide. You can visit our website using this link https://www.tracfone.com/findastore to locate a store.

2. You can purchase an airtime card online using this link https://www.tracfone.com/shop/plans and choose the airtime card you would like to add.

3. You may also contact our customer care center by calling 1-800-867-7183 or via chat using this link http://bit.ly/2qdrKHH.
Jude
 
Posts: 2590
Joined: Tue Apr 12, 2011 12:24 pm


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