Buying a new phone

Buying a new phone

Postby jct3531 » Tue Mar 16, 2021 5:09 pm

If I buy an unlocked phone from somewhere like ebay that is not tied to a specific carrier can I simply swap out the sim card from my old phone or is it more complicated? I have a feeling that it is but want to check anyway. Do I need to get one that is for Sprint if that is my carrier? Thanks in advance for understanding that this is my first post and I'm not familiar with your protocols.
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Joined: Tue Mar 16, 2021 4:58 pm

Re: Buying a new phone

Postby TracFone - Maria » Tue Mar 16, 2021 5:59 pm

Hi jct3531. I'm TracFone - Maria. You need to check first if the SIM card is compatible with your phone. For us to further assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
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