Transfer From Old Phone to New

[GrayGuy]

I want to replace my current phone and want to give the new phone the same number and hours/minutes of my old phone. What would be the procedure?

[Jude]

Hi GrayGuy. My name is TracFone Jude and I will be addressing your question. You can transfer the phone number and minutes when you receive the new phone. You can do so on our website using this link https://www.tracfone.com/switchnumber/instruction. We can also help you with the process. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.