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Sim card number isn't working.

PostPosted: Fri Jul 31, 2020 4:14 am
by Azjp1387
Hello
So I purchased this phone through to your typical 3rd party store like Walgreens or CVS and I went online to activate it but it states the SIM Card number I'm providing isn't for Trac where i made sure it is. I don't know what else to do

Re: Sim card number isn't working.

PostPosted: Fri Jul 31, 2020 1:24 pm
by TracFone - Maria
Hi Azjp1387. This is TracFone - Maria. We sincerely apologize that you encountered a problem with your SIM card. We would like to discuss the details of the issue so that we can address it immediately. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.