How long?

How long?

Postby jtdusk » Wed Jun 03, 2020 7:50 pm

I de-activated my old phone and used that number to activate my new phone, but so far, after roughly 5 hours, I'm still unable to use the new phone. Does anybody have any idea how long it takes to transfer numbers and activate the phone?
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Joined: Wed Jun 03, 2020 7:46 pm

Re: How long?

Postby TracFone - Maria » Thu Jun 04, 2020 1:54 pm

Hi jtdusk. I'm TracFone Maria. Our sincere apologies for the inconvenience you have experienced while trying to transfer your phone number. It should take a few minutes or up to one hour. There seems to be a problem with the transfer. Allow us to further check on it so we can have it resolved as quickly as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
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Joined: Tue Jan 31, 2012 1:08 pm

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