Is there any way to pause my account and not get deactivated

Is there any way to pause my account and not get deactivated

Postby A.tate9376 » Mon May 18, 2020 10:26 am

I wont be able to keep paying to refill my phone because i lost my job because of the pandemic. I dont want my number to get lost in the either if my service gets turned off and disconnected. I can go without a phone for a while but i was really hoping that theres. Way to put the service on hold or something. Or it has to be disconnected and i have to reactivate it with a fee? Can someone take my number while my phone is disconnected? I really dont want that to happen.
A.tate9376
 
Posts: 1
Joined: Mon May 18, 2020 10:19 am

Re: Is there any way to pause my account and not get deactiv

Postby Jude » Mon May 18, 2020 10:50 am

Hi A.tate9376. My name is TracFone Jude. Thank you for contacting us. We recognize this is a difficult time for everyone, but please know we’re here to support you. Our team is continually working on potential solutions to offer some support to as many of our customers as possible. Please click here https://media.tracfone.com/wps/wcm/conn ... fone/covid for an important update. Thank you for your patience and for being a loyal customer.
Jude
 
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Joined: Tue Apr 12, 2011 12:24 pm


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