How to Prove Customer's Balance Information?

Re: How to Prove Customer's Balance Information?

Postby Peter13 » Tue May 19, 2020 10:14 pm

LindaCHU wrote:Are you using the latest TF Myaccount App?

Yes, using the latest. My concern here is that I would not be reading here or elsewhere about customers' complaining of lost minutes, texts or data were that information from the day before be available.
Peter13
 
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Re: How to Prove Customer's Balance Information?

Postby Peter13 » Tue May 19, 2020 10:27 pm

See for example, viewtopic.php?f=6186&t=576167, posted yesterday by Antheia. This is precisely the type of dispute that need not ever occur.
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