Credit card purchase says declined but charged me anyway

Credit card purchase says declined but charged me anyway

Postby Gehrlekrona » Tue Feb 25, 2020 11:14 pm

I tried to buy air time, 3 times, and it said my credit card was declined. I logged in to my bank account and I was charged 3 times. I want 2 of them refunded and I want a code or something so I can get the site time for 15 bucks. If not, I have to tell my bank to deny the charges. I need a response ASAP.
Gehrlekrona
 
Posts: 1
Joined: Tue Feb 25, 2020 11:01 pm

Re: Credit card purchase says declined but charged me anyway

Postby Jude » Wed Feb 26, 2020 12:09 pm

Hi Gehrlekrona. My name is TracFone Jude. We apologize that the credit card transaction was declined. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2083
Joined: Tue Apr 12, 2011 12:24 pm


Return to Getting started, adding Airtime and other general TracFone discussions.

Who is online

Users browsing this forum: No registered users and 9 guests