New iPhone showing 3G on calls

New iPhone showing 3G on calls

Postby kg1414@outlook.com » Sun Jan 12, 2020 6:00 pm

I just got a new unlocked iPhone 11. I successfully transferred my Tracfone service and number to the new SIM card. Today I noticed when I make a call, it is showing 3G. When I hang up, it goes back to showing LTE. It's LTE when I'm on data. Why is it showing 3G when I am on a call? (I am using a GSM SIM card.) Is this happening to anyone else? I really don't want to have to contact them.
Thanks for any help.
Kimberly
kg1414@outlook.com
 
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Re: New iPhone showing 3G on calls

Postby TracFone - Maria » Thu Jan 16, 2020 1:40 pm

Hi kg1414@outlook.com. I'm TracFone Maria. We're sorry for the inconvenience this has caused you. For us to address your concern, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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