Can’t make or receive any calls! Says “emergency calls only”

Can’t make or receive any calls! Says “emergency calls only”

Postby twinkiez » Sat Jan 11, 2020 4:58 pm

I haven’t been able to make or receive any phone calls or text messages recently, but I just paid my phone service. I get error messages “emergency calls only” and “cellular network not available for voice calls” when I try to make a phone call. This never happened until recently. Customer service said that it’s because my phone is a cdma device but I bought the tracfone byop kit and used the gsm (at&t) SIM card and it had always worked!
twinkiez
 
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Re: Can’t make or receive any calls! Says “emergency calls o

Postby TracFone - Maria » Sat Jan 11, 2020 5:11 pm

Hi twinkiez. I'm TracFone Maria. We sincerely apologize that you're having problems with our service. We would love an opportunity to take a look at your situation and make things right. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
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