Charged twice for ILD card, but 0.00 credits

Charged twice for ILD card, but 0.00 credits

Postby JeanB » Tue Nov 05, 2019 7:45 am

My credit card was charged twice for an international long distance ILD card. How can I remove this?
Also I have the International App but it is showing 0.00 credits. I would like to be able to make international calls.
JeanB
 
Posts: 72
Joined: Fri Nov 25, 2011 11:37 am

Re: Charged twice for ILD card, but 0.00 credits

Postby TracFone - Larry » Tue Nov 05, 2019 9:36 am

Hi JeanB. I'm TracFone Larry. I'm sorry for the inconvenience. Let us help you address your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Larry
 
Posts: 8915
Joined: Mon Oct 24, 2011 5:22 pm


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