Time Not Added

Time Not Added

Postby steinein » Sat Jul 06, 2019 7:45 am

I purchased 90 days w/ 60/60/60 (tripled) and I don't think that I got my minutes/texts/data, and it has been over 12 hrs. This has happened before and someone at Tracfone had to fix it. I tried to use chat but the link isn't where it used to be (on the FAQ page).
Posts: 16
Joined: Thu Jul 28, 2011 7:36 pm

Re: Time Not Added

Postby TracFone - Maria » Thu Jul 18, 2019 4:58 pm

Hi steinein. My name is TracFone Maria. We're sorry for the inconvenience you have encountered with your minutes. Allow us to further check on it so we can provide you the best resolution. Please check your Forum inbox for a private message. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
Posts: 8168
Joined: Tue Jan 31, 2012 1:08 pm

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