Moving from basic to smartphone

Moving from basic to smartphone

Postby dc47 » Sat Jun 29, 2019 12:45 am

If I buy an iPhone 7 and a service plan from Tracfone can I move the minutes on my current basic phone over to the new one?

Can I move my phone number?

Can I move my address book/contact list?
dc47
 
Posts: 8
Joined: Sun Aug 05, 2012 9:52 pm

Re: Moving from basic to smartphone

Postby TracFone - Larry » Mon Jul 01, 2019 10:22 am

Hi dc47. I'm TracFone Larry. Yes. You can transfer your phone number and remaining balance from a basic phone to a Smartphone. However, we cannot move the contact list from the basic phone to the Smartphone. You may have to do it manually. If you have further questions or concerns, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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