Texts not going to new phone

Texts not going to new phone

Postby trol410 » Fri Jun 28, 2019 8:16 am

I switched to Cricket 2 weeks ago. It took a week to get my phone # ported over to them from Tracfone, but I can finally make phone calls. However, texts are still going to my old LG Tracfone. I have called Cricket 5x in the past week and they reset the phone, but that does not fix the problem. Any suggestions?
trol410
 
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Re: Texts not going to new phone

Postby TracFone - Larry » Fri Jun 28, 2019 8:20 am

Hi trol410. I'm TracFone Larry. I'm sorry that you are experiencing issues with your TracFone. Allow us to help you fix the phone. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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