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Logging on

PostPosted: Fri Jun 21, 2019 12:20 pm
by Cornelius
I am unable to log onto TracFone .com to
order a new phone. It says I already have
a account, but the acct code it sends
wants me to create a new acct. When I try
to create a new acct, it says I already have
one.

Re: Logging on

PostPosted: Fri Jun 21, 2019 12:26 pm
by TracFone - Larry
Hi Cornelius. I'm TracFone Larry. I'm very sorry that you are having issues with our service. Let us help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.