Logging on

Logging on

Postby Cornelius » Fri Jun 21, 2019 12:20 pm

I am unable to log onto TracFone .com to
order a new phone. It says I already have
a account, but the acct code it sends
wants me to create a new acct. When I try
to create a new acct, it says I already have
Posts: 7
Joined: Thu Jun 30, 2016 6:12 pm

Re: Logging on

Postby TracFone - Larry » Fri Jun 21, 2019 12:26 pm

Hi Cornelius. I'm TracFone Larry. I'm very sorry that you are having issues with our service. Let us help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

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