old phone - different old sim card

old phone - different old sim card

Postby doug_777 » Wed Jun 12, 2019 12:15 am

I purchased two phones about 18 months ago. One was used as a phone, was abandoned and expired. The other was used as a tablet and never activated. Can I use the (unused) sim card from the second phone in the first phone, or do I need Tracfone to send me a new sim card?
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Re: old phone - different old sim card

Postby LindaCHU » Wed Jun 12, 2019 7:17 am

doug_777 wrote:I purchased two phones about 18 months ago. One was used as a phone, was abandoned and expired. The other was used as a tablet and never activated. Can I use the (unused) sim card from the second phone in the first phone, or do I need Tracfone to send me a new sim card?


If on Verizon, then you can reactivate the phone using the same sim.
If not, then use the sim from the other phone. :mrgreen:
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Re: old phone - different old sim card

Postby doug_777 » Wed Jun 12, 2019 9:44 pm

I guess I should have been more specific. Both phones are Tracfone.
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Re: old phone - different old sim card

Postby LindaCHU » Thu Jun 13, 2019 7:55 am

doug_777 wrote:I guess I should have been more specific. Both phones are Tracfone.


Really, Tracfone is the middle man and your phone actually uses Verizon or At&t or T-mobile as your phone service provider. :geek:
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Re: old phone - different old sim card

Postby TracFone - Larry » Thu Jun 13, 2019 8:27 am

Hi doug_777. I'm TracFone Larry. We need to check the status of the phone and SIM card. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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