Page 1 of 1

Require assistance transferring # from a damaged phone to a

PostPosted: Mon Jun 10, 2019 2:15 pm
by Smileys6017
I've damaged my phone and will need to replace it. Before I buy a new one I want to ensure I can transfer my # & minutes to a replacement phone. I've searched for answers to similar inquiries, but every answer provided seems to be: "we've privately messaged you." Will you please provide me with assistance with my problem. Thank you.

Re: Require assistance transferring # from a damaged phone t

PostPosted: Mon Jun 10, 2019 3:02 pm
by TracFone - Larry
Hi Smileys6017. I'm TracFone Larry. Yes. You can transfer your phone number and remaining minutes to a new phone. We can help you with the transfer. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.