Safelink

Safelink

Postby percentrose » Thu May 30, 2019 5:08 pm

I'm trying to login to tracfone.com with my safelink phone. It give me an email address that doesn't exist to recover password. I made my own account but I can't add my safelink device to it
percentrose
 
Posts: 1
Joined: Thu May 30, 2019 4:58 pm

Re: Safelink

Postby TracFone - Mark » Thu May 30, 2019 5:48 pm

Hi percentrose. My name is TracFone Mark. We are sorry that you are having trouble in logging to your account online. We would like to discuss the details of the issue, so that we can address it immediately. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thanks.
TracFone - Mark
 
Posts: 5057
Joined: Thu Jun 14, 2012 11:11 am

Re: Safelink

Postby HelpMeChetta » Thu Jul 18, 2019 1:19 am

I have this same issue
HelpMeChetta
 
Posts: 3
Joined: Thu Jul 18, 2019 1:09 am

Re: Safelink

Postby HelpMeChetta » Thu Jul 18, 2019 1:44 am

TracFone - Mark wrote:Hi percentrose. My name is TracFone Mark. We are sorry that you are having trouble in logging to your account online. We would like to discuss the details of the issue, so that we can address it immediately. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thanks.

I also have this problem
HelpMeChetta
 
Posts: 3
Joined: Thu Jul 18, 2019 1:09 am

Re: Safelink

Postby TracFone - Maria » Thu Jul 18, 2019 3:55 pm

Hi HelpMeChetta. My name is TracFone Maria. We're so sorry for the inconvenience you have encountered with your My Account. We are here and eager to help you. For us to further assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
 
Posts: 7757
Joined: Tue Jan 31, 2012 1:08 pm


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