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Give old phone to a friend

PostPosted: Thu May 09, 2019 5:53 pm
by tnt17
I have transferred to a new phone. The old phone is a ZTE model Z936L and uses CDMA. After resetting the phone to factory settings all is good except it still says my phone number which I transfered to the new one. Does it need a new SIM? If so, what is the procedure to get a new one. I don't want to give it away with my number still on it. Thank you for any info.

Re: Give old phone to a friend

PostPosted: Fri May 10, 2019 8:22 am
by TracFone - Larry
Hi tnt17. I'm TracFone Larry. We are sorry to hear that you are having some problems. Allow us to help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.