Page 1 of 1

WiFi Calling - BYOP Moto e4 plus

PostPosted: Thu May 02, 2019 11:33 am
by Bunny50
I set the subject phone for WiFi calling. It shows WiFi preferred. I made a call and minutes were deducted from my account. Why didn't WiFi kick in? Is there anything else I need to do to ensure I can make WiFi calls?

Re: WiFi Calling - BYOP Moto e4 plus

PostPosted: Fri May 03, 2019 8:07 am
by TracFone - Larry
Hi Bunny50. I'm TracFone Larry. Sorry that you are having some problems. Allow us to help you with your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.