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no touch tone or button input iphone7

PostPosted: Tue Apr 30, 2019 3:09 pm
by catwoman321
Lately, within about 3 months, I noticed that touch tone is not working for me. For example, when I call voice mail, it doesn't register that I pressed button 7 to delete. Even when I hang up, iphone7 tells me "call failed" and the voice call continues until the app seem to timeout and close by itself. My iphone7 was originally on Verizon.
I've already done the usual stuff of power on/off and reset network settings to default. What's the cause here?

Re: no touch tone or button input iphone7

PostPosted: Tue Apr 30, 2019 4:35 pm
by LindaCHU
Bring it to the Apple store and have them take a look at it. :mrgreen: