reactivating phone

reactivating phone

Postby Jensc87 » Sun Apr 14, 2019 5:28 pm

I purchased a tracfone to use for 30 days during a fundraiser last spring. I am trying to reactivate the phone to use for the fundraiser again for 30 days. It doesn't need to have the same phone number. When I try to reactivate it I get a message saying the SIM card is invalid.

Help please!!!!
Posts: 2
Joined: Sun Apr 14, 2019 12:33 pm

Re: reactivating phone

Postby TracFone - Larry » Mon Apr 15, 2019 8:19 am

Hi Jensc87. I'm TracFone Larry. We apologize for the trouble this has caused you. Let us help you troubleshoot your phone. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8967
Joined: Mon Oct 24, 2011 5:22 pm

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