Cannot make phone calls

[Roastedchickenbreast]

I got a new Samsung TracFone and transferred everything over from the old phone. I cannot make phone calls and keep getting a recording of Welcome to Verizon. I did check my sim card and it shows my phone number is 000-000-0000 Do I need to get a new sim card? I have been talking to TracFone through chat and through the phone for the last few days but they have been unable to help me. Any help would be greatly appreciated.

[TracFone - Larry]

Hi Roastedchickenbreast. I'm TracFone Larry. We apologize for the inconvenience. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[figaro]

Roastedchickenbreast Please be sure to make a posting here if you get this worked out. There are MANY, MANY posts here from people who have been cheated. Including me. I am wondering if they have solved their problems or if (like me) they are still waiting.

[Roastedchickenbreast]

I did a lot of searching on the internet and found a couple of other phone numbers to call TracFone customer service and it seemed to work. They are going to send me a new sim card so we will see if that solves my problem.