no account data

no account data

Postby MorrisM » Fri Jul 27, 2018 9:49 am

When I ask for balance on the Tracfone web page I get no information.
When I use the tracfone app, It responds with "Sorry, the information did not load".

Why won't Tracfone give me my account data?
Posts: 2
Joined: Mon Mar 30, 2015 8:56 am

Re: no account data

Postby TracFone - Larry » Sat Jul 28, 2018 8:38 am

Hi MorrisM. My name is TracFone Larry. We apologize for the inconvenience. Kindly uninstall the My Account app and reinstall it back to your phone. Check your balance using Mobile Data. If it's still not working, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
Posts: 8186
Joined: Mon Oct 24, 2011 5:22 pm

Re: no account data

Postby T-FAN » Fri Aug 10, 2018 11:50 am

Get free minutes when you use Tracfone Promo Codes
Posts: 204
Joined: Fri Jan 03, 2014 7:14 am

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