by TracFone - Larry » Tue Jul 24, 2018 8:31 am
Hi inaheap. My name is TracFone Larry. We apologize for the inconvenience. Kindly uninstall and reinstall the My Account app. Check if this fixes the issue. If you still encounter the error, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.