Air time not being added after purchase

Air time not being added after purchase

Postby mike31z » Wed Jun 06, 2018 11:58 am

Hi, purchased minutes and time early today.
I always have to do the code entry mode to complete the transaction.

Hope some can help.

Mike P
mike31z
 
Posts: 23
Joined: Thu Aug 02, 2012 10:35 pm

Re: Air time not being added after purchase

Postby Jude » Wed Jun 06, 2018 4:10 pm

Hi mike31z. My name is TracFone Jude. I read your post and I am sorry you’re having a problem in adding the service you've purchased. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
Posts: 2001
Joined: Tue Apr 12, 2011 12:24 pm


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