Transfering minutes from dead phone to another

Transfering minutes from dead phone to another

Postby KimmiKat » Mon Feb 12, 2018 3:34 am

Hello,

I have a couple phones from Tracfone and one of them went kapoot. Is it possible to transfer the minutes from that phone to my other one that's still working. I couldn't find anything on the website about it. The phones are in the same account.

Thanks.
KimmiKat
 
Posts: 4
Joined: Thu Feb 08, 2018 4:40 am

Re: Transfering minutes from dead phone to another

Postby TracFone - Larry » Mon Feb 12, 2018 1:06 pm

Hi KimmiKat. I'm TracFone Larry. Yes. You can transfer the minutes to another phone. ^Larry
TracFone - Larry
 
Posts: 7561
Joined: Mon Oct 24, 2011 5:22 pm

Re: Transfering minutes from dead phone to another

Postby KimmiKat » Mon Feb 12, 2018 9:14 pm

How about do I do that?
KimmiKat
 
Posts: 4
Joined: Thu Feb 08, 2018 4:40 am

Re: Transfering minutes from dead phone to another

Postby KimmiKat » Mon Feb 12, 2018 9:19 pm

Oops, delete last question.

The phone I want to transfer to is already active on the service, with a different number. The dead phone I want to retire it's # and put it's minutes on my other active phone.
KimmiKat
 
Posts: 4
Joined: Thu Feb 08, 2018 4:40 am

Re: Transfering minutes from dead phone to another

Postby TracFone - Larry » Tue Feb 13, 2018 12:33 pm

Hi KimmiKat. My name is TracFone Larry. We can help you with the transfer. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
TracFone - Larry
 
Posts: 7561
Joined: Mon Oct 24, 2011 5:22 pm

Re: Transfering minutes from dead phone to another

Postby KimmiKat » Tue Feb 13, 2018 6:47 pm

Thanks Larry for your help. The CSR was very helpful and helped me take care of the issue.
KimmiKat
 
Posts: 4
Joined: Thu Feb 08, 2018 4:40 am

Re: Transfering minutes from dead phone to another

Postby TracFone - Larry » Wed Feb 14, 2018 10:38 am

Hi KimmiKat. I'm TracFone Larry. You're welcome. We're glad to know that your issue has been taken care of. If you should have questions or concerns, please let us know.
TracFone - Larry
 
Posts: 7561
Joined: Mon Oct 24, 2011 5:22 pm


Return to Getting started, adding Airtime and other general TracFone discussions.

Who is online

Users browsing this forum: Google [Bot] and 3 guests