Tracfone can not activate

Tracfone can not activate

Postby raggs » Sat Aug 12, 2017 12:15 am

After going on tracfone site and seeing the ZTE they offer in my area, I purchased a Quartz at Walmart. I tried to get it activated today and service is not available in my area. I have lost the phone number I had with my old tracfone and 1000 minutes. I have talked with Customer Service for over and hour and nothing...Am I stuck with a $149. tracfone I can not use my old one was deactived to change numbers and lost 1000 minutes. Where do I go for help since Tracfone doesn't seem to care. I have been a customer for approx. 10 years..if this is the service now, I will be looking for a different phone carrier. My second question is...why advertise a phone to my zip code is you can not support it.
Posts: 1
Joined: Sat Aug 12, 2017 12:05 am

Re: Tracfone can not activate

Postby Shelly » Sat Aug 12, 2017 8:20 am

Hi rags. My name is TracFone Shelly. We're sorry that you're having a problem activating the phone. Please check your forum inbox for a message. Thanks.
TracFone - Shelly
Posts: 2036
Joined: Thu Aug 12, 2010 8:48 am

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