Transfer to new phone failed

Transfer to new phone failed

Postby » Fri May 19, 2017 3:18 pm

Four calls to complete transfer of service to new phone. Succeeded but no data transferred. Tracfone insists no data remained but 1.28 GB remained. They stated they could not lookup up data usage to verify; so tough luck. I verified remaining data prior to initiating transfer. Soooooo frustrating
Posts: 1
Joined: Fri May 19, 2017 3:05 pm

Re: Transfer to new phone failed

Postby TracFone - Felice » Fri May 19, 2017 3:19 pm

Hi My name is TracFone Felice. Sorry to hear about the data not being transferred. We will further discuss on your issue. Please check your Forum inbox for a message.
TracFone - Felice
Posts: 5868
Joined: Tue Oct 25, 2011 10:38 am

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