New tracfone phone won't activate

New tracfone phone won't activate

Postby twinkiez » Thu May 18, 2017 6:30 pm

My mom upgraded her previous tracfone phone to a tracfone smartphone, and the minutes transferred fine, but the phone still hasn't completely actives, meaning you can't make phone calls. It's been more than a day now and it still hasn't activated
Posts: 10
Joined: Mon Dec 23, 2013 12:38 am

Re: New tracfone phone won't activate

Postby TracFone - Katie » Thu May 18, 2017 7:20 pm

Hi twinkiez,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
TracFone - Katie
Posts: 5362
Joined: Tue Oct 25, 2011 10:36 am

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