lack of support/delay in switching phones

Re: lack of support/delay in switching phones

Postby ndsailor1 » Wed Mar 29, 2017 12:06 am

Have purchase 2 new smartphones from Tracfone and transferred the numbers from our old phones, one transferred within the first hour. The second phone is still without service and it has been 6 hours. Can this be fixed.
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Re: lack of support/delay in switching phones

Postby Shelly » Wed Mar 29, 2017 8:05 am

Hi ndsailor1. My name is TracFone Shelly. Let us help you. Please check your Forum inbox for a message. Thank you.
TracFone - Shelly
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Re: lack of support/delay in switching phones

Postby Tara S. » Tue May 30, 2017 7:21 pm

I don't know what's wrong but I've been trying to switch my phones since Saturday and it still hasn't switched. Now i can't use either phone! Will someone help me? :evil: I've talked to too many operators and i still don't have service!!!
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Re: lack of support/delay in switching phones

Postby TracFone - Katie » Tue May 30, 2017 7:22 pm

Hi Tara S,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
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Re: lack of support/delay in switching phones

Postby johnbo » Sat Jun 17, 2017 12:29 am

My new phone's been taking almost a week to activate it. I kinda need it on Sunday. Is there anyway to speed it up?
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Re: lack of support/delay in switching phones

Postby TracFone - Larry » Sat Jun 17, 2017 7:48 am

Hi johnbo. My name is TracFone Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: lack of support/delay in switching phones

Postby socrotty » Sat Sep 09, 2017 1:26 pm

Hi, I switched my phone and neither old phone or new phone works now. Please help.
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Re: lack of support/delay in switching phones

Postby TracFone - Felice » Sat Sep 09, 2017 2:49 pm

Hi socrotty. My name is TracFone Felice. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: lack of support/delay in switching phones

Postby howieluong » Wed Sep 20, 2017 12:57 am

I have the same problem switching back to my lg tracfone been 24hours and still not working. please help
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Posts: 2
Joined: Wed Sep 20, 2017 12:53 am

Re: lack of support/delay in switching phones

Postby howieluong » Wed Sep 20, 2017 1:08 am

please help i switch phone 24hours ago still not working, thanks you
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