Cannot make or receive calls

Cannot make or receive calls

Postby wook288 » Wed Dec 30, 2015 5:40 pm

Hi...gotta problem. I have this ZTE Android that I got a couple of months ago. I was having a problem and a Tracfone telephone rep told me to reset to the factory settings. Now I have no phone icon and cannot call out or receive calls. Help, please
Posts: 17
Joined: Wed Jul 06, 2011 10:36 am

Re: Cannot make or receive calls

Postby TracFone - Mark » Wed Dec 30, 2015 5:42 pm

Hi wook288. My name is TracFone Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
TracFone - Mark
Posts: 5155
Joined: Thu Jun 14, 2012 11:11 am

Re: Cannot make or receive calls

Postby Thomas123 » Sun Jan 03, 2016 10:05 pm

I have same problem, can not make or receive calls. Spent over an hour with TracFone Earnest
and could not fix problem. He told me to call a 800 number, I asked him HOW, my phone
don't work........ this is the third phone I have had trouble with in the past year. Please fix,
Posts: 1
Joined: Sun Jan 03, 2016 9:56 pm

Re: Cannot make or receive calls

Postby alita » Sun Jan 03, 2016 10:21 pm

Hi Thomas123. My name is TracFone Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
Posts: 6437
Joined: Mon Mar 21, 2011 7:52 pm


Postby Alexjok » Mon Oct 11, 2021 11:02 pm

One of my users is unable to make calls from his blackberry via bluetooth in his car - when he tries to make a call he gets a message saying no entries found. He can receive calls ok. This has been happening since I migrated the user to a new BESExpress server; previously we were using BES 4 and he could make calls fine using bluetooth. Has anyone any ideas about anything I could try? Bluetooth setting is set to discoverable. Have tried re-pairing and this does not help. Thanks.
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Posts: 1
Joined: Sat Mar 27, 2021 12:21 am
Location: Russia

Re: Cannot make or receive calls

Postby Jude » Thu Oct 14, 2021 6:31 pm

Hi Alexjok. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Posts: 3363
Joined: Tue Apr 12, 2011 12:24 pm

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