Start Live Chat button not working.

Start Live Chat button not working.

Postby rainman1z » Tue Nov 28, 2017 10:52 pm

Bought 365-days for NOKIA. Did/does not yet show up on account. Was sent PMs with link to 'start live chat', but links do Not Work. Please advise. rainman1z@hotmail.com
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Re: Start Live Chat button not working.

Postby TracFone - Larry » Wed Nov 29, 2017 8:51 am

Hi rainman1z. My name is TracFone Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
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Re: Start Live Chat button not working.

Postby soshelpme » Fri Dec 07, 2018 1:59 pm

online chat is still not working. I need a tech.
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Re: Start Live Chat button not working.

Postby soshelpme » Fri Dec 07, 2018 2:04 pm

I am beginning to believe that it is being done on purpose to force us to waste minutes calling you people. I do not like that thought and having been with trac for over 10 years really hope that I am wrong. Why is the online chat not working for MONTHS?!? This is getting old very FAST.
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Re: Start Live Chat button not working.

Postby TracFone - Larry » Sat Dec 08, 2018 9:29 am

Hi soshelpme. I'm TracFone Larry. We apologize for the inconvenience. Please turn off the pop up blocker from your browser to access chat window. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Start Live Chat button not working

Postby Daisylal » Fri May 17, 2019 10:15 am

if i untick the enable box. build a win 7 pe with the start menu pin disabled. Then without changing the path re enable the start menu pin it does not work, even though it did before.
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Location: Botswana

Re: Start Live Chat button not working.

Postby TracFone - Maria » Thu May 30, 2019 2:21 pm

Hi Daisylal. This Maria from Tracfone Wireless. Are you having problems contacting us via chat? If so, we are here to help you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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Re: Start Live Chat button not working.

Postby Cazel » Wed Jun 05, 2019 9:33 am

Same issue, followed the link in my Private message and Chat not working!
Cazel
 
Posts: 4
Joined: Wed Jun 05, 2019 7:58 am

Re: Start Live Chat button not working.

Postby TracFone - Larry » Wed Jun 05, 2019 9:47 am

Hi Cazel. I'm TracFone Larry. I'm sorry for the trouble. Please turn off the browser pop-up blocker and enable third party cookies to access chat window. If you still experience issues with chat support, please call us at 1-800-867-7183. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can use our self-service menu by texting Help to 611611.
TracFone - Larry
 
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Joined: Mon Oct 24, 2011 5:22 pm

Start Live Chat button not working

Postby AveszeXer » Mon Aug 26, 2019 4:57 am

No problem with this file tested many times never experienced such problems may be problem with your pc check once

Sent from my ONEPLUS A6010 using Tapatalk

.
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