LG phone quit and will not connect

[19racerlady]

My phone stopped working today. No signal-no light-no nothing

[Jude]

Hi 19racerlady. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[19racerlady]

Jude...thank you for answering.

Where is my forum box?

The phone went dead and has never lit up since. It's been on the charger.

[19racerlady]

Jude: my phone will not connect-no lights-nothing.
I cannot access the HELP site or dial 611611.....?

[19racerlady]

Jude: my phone will not connect-no lights-nothing.
I cannot access the HELP site or dial 611611.....?

[19racerlady]

The phone has come back online..thanks for the help..

[Jude]

Hi 19racerlady. We're glad to hear that the problem has been resolved. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please let us know. Have a good day.