LG 840 G receiving texts in unknown langauge

LG 840 G receiving texts in unknown langauge

Postby trol410 » Fri Oct 28, 2016 7:03 am

We are longtime Tracfone users. My wife's phone, an LG840G has recently started converting texts received from known contacts into Chinese or similiar language, making them unreadable to her. Also, the minutes are disappearing faster than she has used them.
trol410
 
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Re: LG 840 G receiving texts in unknown langauge

Postby TracFone - Larry » Fri Oct 28, 2016 7:51 am

Hi trol410. My name is TracFone Larry and I’ll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. Thank you.
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Re: LG 840 G receiving texts in unknown langauge

Postby Lisaandandre » Tue Jun 09, 2020 1:56 am

trol410 wrote:We are longtime Tracfone users. My wife's phone, an LG840G has recently started converting texts received from known contacts into Chinese or similiar language, making them unreadable to her. Also, the minutes are disappearing faster than she has used them.



I'm on the opposite end, where, for the first time today, texts from my Motorola moto e5 (XT1920DL) phone arrived at two receivers' phones in Chinese. HOWEVER, using Google Translator, the texts don't really say what I sent. What am I supposed to do about that, I wonder! And of course, it does use up more texts when you have to resend the messages.
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Re: LG 840 G receiving texts in unknown langauge

Postby Jude » Tue Jun 09, 2020 10:42 am

Hi Lisaandandre. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Jude
 
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