How does one ask questions or post information

Re: How does one ask questions or post information

Postby lejudew » Fri Aug 19, 2016 4:57 pm

I just purchased a 400 minute one year card online with 300 bonus minutes, but didn't receive triple minutes on my LG840G phone for the 400 minutes.
Can you fix this?
lejudew
 
Posts: 5
Joined: Wed Mar 26, 2014 5:25 pm

Re: How does one ask questions or post information

Postby Tracfone - Kyle » Fri Aug 19, 2016 4:58 pm

Hi, lejudew. My name is TracFone Kyle. We will need to check that. Please check your Forum inbox for a private message. Thanks.
Tracfone - Kyle
 
Posts: 3295
Joined: Mon Oct 24, 2011 5:02 pm

Re: How does one ask questions or post information

Postby bob_thompson6 » Sun Aug 21, 2016 5:37 pm

Hi I need help. I have 2 active Tracfones. 1 is an older model with a lot of minutes left on the balance. The other is a newer model with only a few minutes left on the balance. I would like to port the old number and minutes to the new device. If at all possible I'd like to retain all minutes, but if I have to lose the smaller amount I'm ok with that.

Thank you for your help.
bob_thompson6
 
Posts: 1
Joined: Sat Aug 20, 2016 8:10 pm

Re: How does one ask questions or post information

Postby TracFone - Katie » Sun Aug 21, 2016 6:00 pm

Hi bob_thompson6,
My name is TracFone Katie. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your Forum inbox. It is located at the top left corner of your screen. It is next to User Control Panel. Thank you.
TracFone - Katie
 
Posts: 5362
Joined: Tue Oct 25, 2011 10:36 am

Re: How does one ask questions or post information

Postby yuhard » Mon Aug 22, 2016 6:59 pm

I have been trying to register an iPhone 4 and transfer my number on the Tracfone website but when I get to the page after I enter my SIM number, it says that it couldn't find it in the database. I received the DUAL SIM card from the Tracfone that can be used with T-Mobile or any unlocked GSM mobile. My Iphone is from unlocked AT&T. And when I call it says error TX11165.
yuhard
 
Posts: 1
Joined: Mon Aug 22, 2016 6:31 pm

Re: How does one ask questions or post information

Postby alita » Mon Aug 22, 2016 7:02 pm

Hi yuhard. My name is TracFone Alita. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 6437
Joined: Mon Mar 21, 2011 7:52 pm

Re: How does one ask questions or post information

Postby Dave1219 » Tue Aug 23, 2016 5:10 pm

Is there a way to set up my phone with a message to let me know when I'm running out of minutes.
Dave1219
 
Posts: 1
Joined: Tue Aug 23, 2016 4:55 pm

Re: How does one ask questions or post information

Postby Sam » Tue Aug 23, 2016 5:10 pm

Hi. My name is TracFone Sam. Please check your Forum inbox for a message. Thanks.
TracFone - Sam
Sam
 
Posts: 7616
Joined: Thu Aug 12, 2010 9:40 am

Re: How does one ask questions or post information

Postby PPClarke » Tue Sep 06, 2016 12:29 am

My voice mail icon stays on all the time even though I have deleted my messages. I guess you will send me a message to my inbox! Thanks.
PPClarke
 
Posts: 4
Joined: Fri Nov 20, 2015 1:11 am

Re: How does one ask questions or post information

Postby TracFone - Larry » Tue Sep 06, 2016 7:59 am

Hi PPClarke. My name is TracFone Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
TracFone - Larry
 
Posts: 7977
Joined: Mon Oct 24, 2011 5:22 pm

PreviousNext

Return to LG

Who is online

Users browsing this forum: No registered users and 4 guests

cron