No connection issues

No connection issues

Postby cleo » Mon Jul 19, 2021 3:54 pm

I have been on the phone too many days to count now with this no network connection issues on my Samsung Galaxy. This phone is 6 months old and I haven't had problems until the last 2 weeks. I don't want to call again because of the tedious diagnostics over and over that do nothing. They ultimately send me to more experienced techs. Is this a tracfone issue or a verizon issue. I have been a tracfone customer for about 30 yrs with no problems until recently. I am seriously considering changing phone carriers because my phone has become unreliable. The network connection is unstable. I always have 2 or 3 bars, will network reset, reboot but it doesn't always work.

Is anyone having network connection problems with their tracfone?
Posts: 12
Joined: Sat Dec 24, 2011 1:29 am

Re: No connection issues

Postby TracFone - Maria » Mon Jul 19, 2021 6:51 pm

Hi cleo. This is TracFone - Maria. We're very sorry to hear that you are currently experiencing network problems. It's our priority to provide a seamless network experience. Allow us to have the opportunity to further check your account so we can make things right. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
TracFone - Maria
Posts: 8780
Joined: Tue Jan 31, 2012 1:08 pm

Re: No connection issues

Postby samrich » Tue Jul 20, 2021 10:14 am

I also have problems with the network and I can't normally gamble on the site where there are a lot of bonuses and many tournaments are held in which I take part and earn money on this, everyone can try their hand at this site.
Last edited by samrich on Wed Jul 21, 2021 3:22 am, edited 1 time in total.
Posts: 2
Joined: Tue Jul 20, 2021 10:06 am

Re: No connection issues

Postby Jude » Tue Jul 20, 2021 1:30 pm

Hi samrich. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Posts: 2683
Joined: Tue Apr 12, 2011 12:24 pm

Return to Samsung

Who is online

Users browsing this forum: No registered users and 15 guests