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Samsung Voicemail Notifications Not Working or Errors

PostPosted: Wed Jan 20, 2021 1:47 am
by PawPawRon1420
My Wife and I just discovered both our Samsung phones voicemails are not providing any notifications of messages. When someone leaves a msg we get a voicemail note that there was an error - something about "visual" and that is it. We have a J3 and an A01 - both started having this issue a month or two ago. Now we have both encountered missing voicemails that were extremely important to us. Would you pls help - we are both in our 70s and need our phones to work properly.

Re: Samsung Voicemail Notifications Not Working or Errors

PostPosted: Wed Jan 20, 2021 3:33 pm
by Jude
Hi PawPawRon1420. My name is TracFone Jude. We apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.