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j7 crown not working

PostPosted: Fri Jul 31, 2020 6:38 pm
by captainruss99
I have a j7 crown that won't send or receive calls or emails. It will get Google news updates. the screen seems normal. It seems like it's not connected with tracfone, though I have a auto refill plan

Re: j7 crown not working

PostPosted: Fri Jul 31, 2020 7:29 pm
by captainruss99
problem solved. had to do a network re-set under Settings.

Re: j7 crown not working

PostPosted: Sat Aug 01, 2020 3:10 pm
by Jude
Hi captainruss99. My name is TracFone Jude. We're glad to hear that your issue has been resolved. Have a good day.