Page 1 of 1

stil cant get service to work, its been hours.

PostPosted: Mon Dec 30, 2019 8:52 pm
by macgeek
samsung galaxy 3, was on ATT network. I cant text, call, or get internet. trying to get the APN settings my phone is not in the list. can anyone here help? how do I get this working?

Re: stil cant get service to work, its been hours.

PostPosted: Tue Dec 31, 2019 1:04 pm
by TracFone - Maria
Hi macgeek. I'm TracFone Maria. Our sincere apologies for the inconvenience you have encountered with your phone service. We can take a look into this and ensure that there's a resolution for you. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your Forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

Re: stil cant get service to work, its been hours.

PostPosted: Tue Dec 31, 2019 8:06 pm
by macgeek
its working now. thanks.

Re: stil cant get service to work, its been hours.

PostPosted: Wed Jan 01, 2020 12:06 pm
by TracFone - Maria
Hi macgeek. This is TracFone Maria. We're delighted to hear that. Should you need further assistance, please let us know. Have a great day.