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No caller id on new phone

PostPosted: Fri Dec 13, 2019 5:07 pm
by Oldman2u
Recently had to upgrade from my LG phone to a Samsung Galaxy J7 Crown phone. Just noticed that when I make an outbound call, it shows "Unknown Caller" to the number called instead of my name. My number is displayed, but no name. How can this be corrected? :?

Re: No caller id on new phone

PostPosted: Tue Dec 17, 2019 12:18 pm
by Oldman2u
Hello Tracfone? Does anyone have an answer for me? :?

Re: No caller id on new phone

PostPosted: Sun Dec 22, 2019 2:34 pm
by Oldman2u
Well, obviously no one @ tracfone has an answer to my question. So I'll just throw it out there...Does ANYONE know how to fix this whereby my name shows on caller id? This is for outbound calling. :?

Re: No caller id on new phone

PostPosted: Mon Dec 23, 2019 3:52 pm
by Jude
Hi Oldman2u. My name is TracFone Jude. We're sorry for the trouble you've encountered with the Caller ID feature. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.