Cant connect to data

Cant connect to data

Postby GageC » Tue Oct 08, 2019 6:17 pm

Everything on the phone works but cant use data have 2 GB but no connection.Have tried turning it and the device off and on multiple times.
GageC
 
Posts: 1
Joined: Tue Oct 08, 2019 5:57 pm

Re: Cant connect to data

Postby TracFone - Larry » Wed Oct 09, 2019 8:27 am

Hi GageC. My name is TracFone Larry. I apologize for the inconvenience. We'll check if your phone is properly provisioned in the system. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
TracFone - Larry
 
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