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Insufficient Funds to send messages?

PostPosted: Fri Oct 04, 2019 12:28 am
by HatchDaddy
I've got the unlimited talk/text plan so I'm particularly peeved about this.

Re: Insufficient Funds to send messages?

PostPosted: Sat Oct 05, 2019 8:30 am
by TracFone - Larry
Hi HatchDaddy. I'm TracFone Larry. I'm sorry to hear that you're having some problems. From what you have described, it is possible the phone is not properly provisioned in the system. We need to take this issue offline so we can address it further. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

Insufficient Funds to send messages

PostPosted: Sun Dec 22, 2019 11:13 pm
by tiestegot
When I try to send a message to someone, I get an error message that says something along the lines of my not having permission or something similar.

Any fix for this?

Re: Insufficient Funds to send messages?

PostPosted: Fri Dec 27, 2019 6:47 pm
by TracFone - Maria
Hi tiestegot. I'm TracFone Maria. We sincerely apologize that you're having a problem trying to send messages. Allow us to further check on it so we can have this issue resolved as quickly as possible. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.