unlock Glaxy SII

unlock Glaxy SII

Postby df1995 » Wed Jan 09, 2019 7:52 pm

I have an account with California Safelink, a subsidiary of TracFone. I was given a TracFone, a Galaxy SII. I cannot access the web because it is locked and the APN is AT&T. I need to edit to a different APN to get SafeLink web. How do I unlock this phone? SafeLink tech support knows nothing. The link to chat on the Tracfone website does not work on my Chromebook. I am deaf and it is hard for me to use telephone support.
df1995
 
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Re: unlock Glaxy SII

Postby TracFone - Katie » Wed Jan 09, 2019 9:45 pm

Hi df1995,
I'm TracFone Katie. We apologize for the trouble this has caused you. Allow us to help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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